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Benefits to Public Safety organization:
- Enhances response and supports improved incident outcomes by providing responders with critical additional information
- Facilitates accurate hand off of information to first responders
- Improves accuracy of hazard/disability/special needs data
- Supports locating mobile phones even when call is dropped
- Meets citizen demand for the ability to provide information in advance of a 9-1-1 call
- Facilitates PSAP interoperability and case transfers
- Enhances call processing
- Provides accurate location on Mult-line telephone systems
- Qualifies for 9-1-1 surcharge funds in most states
Benefits to IT/technical support:
- Easily deployed and does not interfere with existing call flows
- Easily maintained software-as-a-service model. Software updates are automatic.
- Works on existing 9-1-1/E9-1-1 and future NG9-1-1 architectures
- Reduces data entry cost and maintenance of custom CAD or ALI records
Benefits to citizens:
- Enables at risk populations to pre-position critical care information
- Provides a simple, consolidated mechanism for providing their emergency data across multiple different devices
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